THERE IS A 14 DAY RETURN PERIOD, IN WHICH THE PHONE MUST BE RETURNED IN LIKE NEW CONDITION, WITH THE ORIGINAL BOX, MANUALS, AND ANY OTHER CONTENTS IN THE BOX. THERE WILL BE A 25% RESTOCKING FEE CHARGED ON ALL RETURNS. OEM PHONES DO NOT CARRY A IN STORE WARRANTY, THE CONSUMER MUST CONTACT THE MANUFACTURER.